1. General Information
1.1. sleepaffairs is a UK-based furniture retailer, offering high-quality home and office furnishings.
1.2. These Terms and Conditions apply to all users of our website, including customers, suppliers, and visitors.
2. Orders and Payments
2.1. All prices are listed in GBP (£) and include VAT unless stated otherwise.
2.2. We accept payments via [list payment methods, e.g., Visa, MasterCard, PayPal].
2.3. Orders are subject to availability. If an item is out of stock, we will notify you as soon as possible.
2.4. We reserve the right to cancel any order if fraud or unauthorized activity is suspected.
3. Delivery and Shipping
3.1. We deliver within the UK using trusted courier services. Delivery times vary based on location and stock availability.
3.2. Shipping costs are calculated at checkout and may vary depending on the item’s size and weight.
3.3. Customers must provide accurate delivery details. We are not responsible for failed deliveries due to incorrect addresses.
4. Returns and Refunds
4.1. Customers have the right to return unused items within 14 days of delivery for a refund or exchange.
4.2. Returned items must be in their original packaging and condition.
4.3. Custom-made or personalized furniture is non-refundable unless faulty.
4.4. Refunds are processed within 14 days of receiving the returned product.
5. Warranty and Liability
5.1. Our products come with a 01 years warranty covering manufacturing defects.
5.2. The warranty does not cover damage caused by improper use, accidents, or modifications.
5.3. We are not liable for indirect, incidental, or consequential damages arising from the use of our products.
6. Intellectual Property
6.1. All content on this website, including images, text, and logos, is our property and cannot be used without permission.
7. Privacy Policy
7.1. We handle personal data according to UK GDPR regulations. For details, please refer to our Privacy Policy.
8. Changes to Terms
8.1. We reserve the right to update these Terms and Conditions at any time. The latest version will always be available on our website.
9. Contact Information
Address:
10 Park Rd, Heckmondwike WF16 9LR, UK
Email: [email protected]
Phone: +447459197833
